Support & FAQs

Find product support and assistance for Forest Sentry’s heavy-duty road gate systems and forestry products. We’re here to help with all your questions and needs.

Why do you use Nylon bushings on the hinge post?

Nylon bushings offer resistance to corrosion, rust, and environmental degradation, ensuring long-term durability in outdoor conditions. A large bearing helps your gate stay strong and level, to battle sagging. And the best part? Nylon bushings are super quiet. No one likes a squeaky gate!

What are the benefits of using a full grade beam mounted gate?

The gate and posts remain in position even under heavy truck use and roadbed movement, which are major causes of gate failure over time. When the roadbed or ditch wall shifts, posts can move, leading to gates that sag or no longer latch properly.  

A full-grade beam prevents these issues from developing while also allowing individual parts to be replaced or repaired if vandalized or damaged. This greatly reduces the cost and effort of repairs.

Is powder coating worth the extra cost?

Yes, as powder coating provides a protective barrier against rust,
corrosion and weather-related wear. This makes it an excellent
investment for long-term durability and reduced maintenance, especially
in wet or extreme climates.

Powder coating is a more cost-effective and efficient option compared to traditional painting. Many people underestimate the time, labor, and materials involved in prepping and painting gates. With powder coating, your gate arrives fully finished and ready to go.

Even better, we offer custom colors and styles to match your company’s branding or personal preference. Just send us your color code or give us a call to discuss your custom color ideas!

How does a multi-lock box work?

Our multi-lock boxes use a double-slide gate design that accepts multiple lock tabs. Each tab can be secured with a user’s own padlock. Our standard multi-lock box holds one to five lock tabs, and opening any single lock allows the gate to be opened. This setup lets multiple users or emergency agencies access the gate system while using their own locks.

Can my gate be pre-assembled?

Yes! We prefer to assemble your gate at our factory. This makes shipping easier and ensures the simplest possible installation when it arrives.

How do you normally ship my gate to me?

We like to deliver your gate in person with one of our own team members whenever possible. That way, we can make sure it arrives on time and in perfect condition. If you’re outside our regular delivery area, we’ll work hard to find the best shipping solution for you.

Support

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Welcome to our Support Hub! Explore detailed overviews of our product models, step-by-step installation guides, and opportunities to connect with our team. Everything you need to get started and make the most of our products is right here.